Accessibility Statement

Larkspur Landing Carlisle Website Accessibility Statement

Larkspur Landing Carlisle (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

Digital Accessibility Compliance Guidelines and Goals

We follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities. In accordance with WCAG 2.1 AA-Level Compliance, our website strives to meet four core principles known by the acronym POUR.

Perceivable. This includes providing alternatives to non-text content and alternatives to time-based media.
Operable. We ensure the website is compatible with users’ browsing methods.
Understandable. Our content and information on all amenities are provided in a clear, concise way that avoids ambiguity.
Robust. A wide range of technologies can be used to access our site content.

Continuous Digital Monitoring

Our site undergoes real-time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code. The site is continually evaluated using accessibility monitoring tools and assistive technology.

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.

We Welcome Feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at with a description of the issue you encountered and your contact information. Your experience matters to us.

The Larkspur Landing Carlisle website may contain material from social media sites such as Facebook and YouTube, which are used to share additional content about our property, facilities, and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, YouTube, Twitter, and Instagram.

Accessible Features and Amenities

Larkspur Landing Carlisle is compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Property Features:

  • Accessible public entrance with an automatic ADA door that opens to a width of 55".
  • Accessible registration desk with a height of 46” and an accessible surface that can be reached by guests who use wheelchairs. 
  • Accessible route from the public entrance and rooms to the registration desk. 
  • Accessible elevator from the registration desk to the conference center with braille instructions. Height of the highest button in the elevator is 45”.
  • Accessible route to the elevator from the public entrance, registration desk, and rooms. 
  • Accessible emergency exit door that opens to a width of 36".
  • Accessible public restroom.
  • Accessible flat route from the parking area to the main entrance and registration desk.
  • Five spaces to accommodate accessible vehicles.
  • The property has a TTY for guest use.
  • Visual and audible alarms for smoke, fire, and emergency include strobe lighting throughout the property. 
  • Guest room televisions have closed captioning available.
  • Braille signage throughout the property.
  • Accessible breakfast area that can accommodate guests in wheelchairs. 
  • Accessible route to breakfast area from the public entrance and rooms.
  • Accessible fitness center with an open door width of 36".
  • Accessible route to fitness center from the public entrance and rooms.
  • Accessible laundry room with an open door width of 36”.  

Accessible Accommodations:

King Mobility Hearing Accessible Tub Guest Rooms (3 total)

  • Entrance door width of 36”.
  • Bathroom door width of 36”.
  • One king bed.
  • Accessible ADA bathtub.
  • Mobility accessible and hearing accessible.
  • Accessible route from public entrance and registration desk to ADA rooms.

King Mobility Hearing Accessible Roll-In Shower Guest Room (1 total)

  • Entrance door width of 36”.
  • Bathroom door width of 36”.
  • One king bed.
  • ADA roll-in shower.
  • Mobility accessible and hearing accessible.
  • Strobe light and horn smoke alarms.
  • Accessible route from public entrance and registration desk to ADA rooms.

Standard Guest Rooms

  • Entrance door widths of 36”, bathroom door widths of 36”, and bathtub or shower grab bars.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Larkspur Landing Carlisle website. The resort is not responsible for any third-party content on the website.

Accessible rooms may be booked on our website directly or by calling 717.240.0200. If you require additional information about the accessible features offered at any of our hotels (including further details about accessible rooms) or any other accessibility concerns please call 717.240.0200.